This document governs:

The use of our website and platform (including app.nickelandroseconsulting.com), and any other related agreement or legal relationship with us in a legally binding way. You must read this document carefully.

Our website is provided by: Nickel & Rose Labs LLC, 2108 N ST #7402, Sacramento, CA 95816-5712, USA Contact email: [email protected]

What you should know at a glance

Some provisions may only apply to certain categories of users, such as consumers or business entities. These will be clearly identified. In all other cases, clauses apply to all users equally.

TERMS OF USE

Unless stated otherwise, the terms in this section apply generally when using our website and services. By using our website, you confirm the following: You are at least 13 years old; You are not located in a country under U.S. embargo or listed as supporting terrorism; You are not on any U.S. government list of restricted or prohibited parties.

Account registration

You may register for an account to access personalized services through our client dashboard. You must provide accurate and complete information and are responsible for maintaining the confidentiality of your login credentials.

Conditions for account registration

Automated account creation (e.g., via bots) is prohibited; Each user is allowed only one account unless otherwise specified; Accounts may not be shared without our written consent.

Account termination

You may request account deletion at any time via our contact email. We reserve the right to suspend or delete accounts for violations of these terms, misuse, or offensive behavior without notice.

Content on the website

All content on our platform is the intellectual property of Nickel & Rose Labs LLC or its licensors. Use beyond the intended scope of the platform (e.g., copying, selling, publishing) is prohibited without explicit permission. Users may leave service reviews. We do not moderate content but reserve the right to remove any material at our discretion.

Use of Third-Party Services

We may use third-party service providers (e.g., for lead enrichment, automation, analytics) to operate our business and process your data. These services function in the background and are governed by our Privacy Policy.

Acceptable Use

Users must not violate applicable laws or third-party rights, impair the platform’s functionality, or engage in abusive behavior. Violations may result in termination or legal action.

TERMS AND CONDITIONS OF SALE

Paid products and services

Nickel & Rose Consulting offers digital products, subscriptions, and consulting services. All prices are in USD. Taxes are added at checkout. Fees paid are non-refundable unless otherwise specified.

Purchasing Process

The purchasing process includes: Add to cart → Select additional services → Checkout → Payment → Order/subscription confirmation via email.

Payment Methods

We accept Stripe, Apple Pay, and Google Pay. Payment details are processed securely through these providers.

Refunds

We offer a 14-day satisfaction guarantee for subscriptions. One-time setup fees and third-party tool fees are non-refundable. Refund requests must be submitted to [email protected].

Delivery

No physical products are shipped. All services and digital products are delivered electronically via the email address associated with your account.

USER RIGHTS

Minors (13–17 years old)

Users aged 13 to 17 may use our services with the involvement and consent of a parent or legal guardian. Contracts may be voidable under state law without such consent.

Right of Withdrawal (EU & UK Users)

If you qualify as a consumer in the EU or UK, you may cancel your purchase within 14 days of delivery for a full refund (minus setup fees and third-party tool costs). Return conditions and exclusions apply. See our Privacy Policy for full rights.

LIABILITY AND INDEMNIFICATION

We provide our service “as is.” We are not liable for indirect, incidental, or consequential damages. You agree to indemnify us from legal claims resulting from your use of the site or violation of these terms.

GOVERNING LAW

These terms are governed by the laws of the State of California, with jurisdiction located in Sacramento County. Any legal disputes shall be resolved in those courts, unless preempted by consumer protections under your local law.

DISPUTE RESOLUTION

EU and UK users may use the EU Online Dispute Resolution Platform to resolve issues related to digital purchases.

CHANGES TO THESE TERMS

We reserve the right to amend these Terms and Conditions at any time. Continued use of our site after changes have been posted constitutes acceptance of the revised terms.

CONTACT

Questions, notices, or concerns regarding this document should be sent to [email protected].